Shyla D.

The shipping policy and return policy is as follows: we will ship it when we are good and ready. If we mis ship it not our problem you won't get a refund even if it's our fault! Bc we say so that is why. Because of a pandemic 3 yrs ago, you might get your product sometime this season. But again, if you never receive the product no refunds. Why? Bc we will just say we are shipping it and you will give up."

I am literally appalled by their practices. It's sketchy from the start. Who puts their return policy in shipping policy ONLY? One who wants to be sure you don't see it. This owner clearly thinks product will sell itself and they are too awesome to be held accountable. Not how it works. They can say all sales are final BUT THERE HAS TO BE A SALE FIRST.

As it stands for me, I put an order in last month. I got super economy items from China before I ever got this from a state in the US I am maybe 500 miles from. I contact them as they had the ability to produce a label but it's not moved anywhere for a MONTH!

Why? Can't blame covid anymore per their 3 yr old note online. Why!? He does NOT get that type of volume. How do I know? Look at reviews. More importantly is to look at the number of reviews. If people are beating down your door you'll get more than 4 reviews in a 3 week period.

My opinion is it's white label and when I put my eight order from China by the time I ever get this I'll find it's the same product. Really needs to cut the crap and give the day to day business management to someone who knows how. It's clear what is going on. This has become boring and not a priority. Found out people expect something from a $300 LCD light. That's 8 times more expensive than industry standard. Gelish the gods of gel nails entire starter kit which includes the high end light is $300 for everything.

Just don't even go down this road. Is it really worth it if you never get the product? NO.