I wish I read the reviews before I ordered from this horrible fake website. DO NOT cancel the dispute if they tell you you to. Because once you cancel it, you WON'T be able to file again. They contacted me after I filed a complaint and told me to cancel the dispute so they can ship my order. Mind you they had two whole months to ship my order. I was dumb enough to trust them and cancel the dispute. SO DO NOT TRUST THEM. They literally blocked me after I canceled the dispute. They are extremely rude and horrible service.