These people are scammers and criminals. They will sell you a terrible product in the wrong size, and refuse to give you a refund under any circumstances.
They have stolen £100 from me. They sent me a dress with different measurements to the ones I ordered, and I sent them proof that they had done so. They refused to refund and gave me no reason, even though they state in their returns policy that this is a legitimate reason for a refund.
Aside from them sending the wrong size, the actual dress is terrible quality and looks nothing like the picture.
This criminal company need to be shut down. AVOID THEM.