Absolutely terrible quality control. I ordered 170cm size skis and they shipped me 177cm size skis. I called them up and they printed a label for me to return it and get the right size shipped to me. But get this, the second shipment was also 177cm even though the shipping label clearly said 170cm. How do you mess this up TWICE? Wouldn't someone make doubly sure that it is right the second time around? Pathetic customer service, I was so excited to buy my first set of skis and now I am just deflated.