Thumbnail of user sillyfitbit

Anna g.

Contributor Level

Total Points
80

1 Review by Anna

  • CurrentBody

1/12/24

I urge you to read the most recent reviews and the one star reviews before considering to risk buying something from currentbody. The return and exchange policy looks great but once you need it, the problems start. I received a device that is not working. I try to initiate a return and the return form on the currentbody website is a broken link. I then contact customer service providing my order number. What follows is insanity of different customer service folks emailing me each one week later asking what my order number is. I am finally provided with a link to initiate returns after two weeks of nonsense emailing currentbody (as there is no other way to reach them). When trying to fill out the form, none of the options to exchange the product work...just brings you to a page that says contact customer service...insanity. Please to spare you the grief. DONT. BUY. FROM. CURRENTBODY. Go get your device or product from sephora instead. Will be initiating a chargeback and fraud help with my credit card company so I don't have to deal with this stupidity anymore and chalk it up as a $900 error and naiveness on my part.

Products used:
Led mask, nuface, neck led

Service
Value
Returns

Anna hasn’t received any votes.

Anna hasn’t received any thanks yous.

Anna doesn’t have any fans yet.

Anna isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user amyv1061
3/19/24

I received a face mask that I paid $500 for. 2 lights were burnt out, I requested a warranty...

Thumbnail of user mariea781
3/8/24

Probably the worst customer service experience I've ever had. For the amount of money I paid for...