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Ordered a faux fur throw on sale. What I received cheap one. Received two broken candles. It has become impossible to return items. Will never shop this site again!
Silvia C.'s review of Gilt earned 3 Very Helpful votes
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Hi Silvia,
Oh gosh! I am so very sorry to hear this, I assure you this is not the standard we strive for.
I would be more than happy to look into this matter for you, please forward your email address and order number if you have it, to service@gilt.com, place ATT: Maureen in the subject.
I promise to do my best to turn this situation around for you.
Warm regards,
Maureen
#giltservice