Sinead G.

Wish I could give 0 stars!
Horrible service and very unhelpful staff! Yesterday I waited at home for 2 packages to be delivered. Answered the buzzer and let the courier in. Went out to meet them but they were already gone and only one packaged delivered. Not even 5 minutes later received an email and text saying "sorry we missed you" and advising me that no one was home and the package would be delivered to a collection point by the end of day. When I spoke to customer service they really didn't seem to care at all and just kept sending a stock standard response of "the driver did what they thought was safest for your package"