steven s.

The jacket I bought on line for $74 was too large so I requested exchanging it for a different size.
After a series of emails re instructions for returning the item, I asked for the address to ship the jacket.
No reply until, after looking for an address on the website I sent the required photo of the jacket and the USPS
Details to track the shipment to its "sorting center" in Queens NY. The immediate reply was the jacket would be
Destroyed on arrival at the sorting center and it should have been shipped to an address in Italy that
A post office employee told me would cost around $50. Marcus requires the customer to pay for shipping.
I am out the $74 and don't have the jacket because Marcus destroyed it on receipt.