Sk Ittahad A.

🚨 Attention Foodies! 🚨

Dear valued community members,

I hope this message finds you well. I feel compelled to share a recent experience I had with an online food delivery service. 🍽

Regrettably, my latest order with Zomato left much to be desired. Upon its arrival, I was shocked to discover that the food items were not only stale but also appeared to be rotten. 😔 As someone who appreciates good quality food and service, this was highly disappointing.

What's even more disheartening is the response I received from Zomato's customer service team. Despite reaching out to them and sharing my concerns, they informed me that they have no control over the restaurants and cannot provide any refund or assistance. 😞 This lack of accountability is truly disconcerting.

I firmly believe that when we pay for a service, we deserve nothing less than the best. 🌟 That's why I have reached out to their customer service team, requesting a full refund for the entire order. I've attached photos as evidence of the condition of the items received.

It's essential for businesses to uphold high standards of quality and customer satisfaction. 🛑 While this experience was less than ideal, I remain hopeful that it will be resolved swiftly and that necessary steps will be taken to prevent such incidents in the future.

If you've encountered similar issues or have any recommendations for better food delivery services, please feel free to share your thoughts below. Let's support each other in making informed choices when it comes to our dining experiences. 🍴💬