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S L.

Middletown, United States

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1 Review by S

Citizens Bank

  • Citizens Bank

“Citizens Bank removes all secondary logon security”
6/28/23

Citizens Bank updated their online app today (6/28/23) and removed all secondary levels of security. The security question was eliminated and there is no option to have a code sent via email or text. So if your password is compromised - YOUR MONEY IS GONE! I called to verify this and was told that no secondary level of security was available (*******428). Best option is to move your assets to a responsible and security conscientious bank.

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