I have been using Misfits Market for over a year now. I have had pretty good experiences. I am able to remove pre-selected items and "start over" with my own selections so I don't get what I don't want. Unless I forget to do my shopping during my shopping window, then I get whatever they set up for me. But that's on me for not following the schedule. I don't think it saves me money, but it is a nice change to be able to pick a few items that I'd like to try. I had two separate instances of issues. One was a damaged container of hummus that they refunded when I reported it. The other was a missing item, which was also refunded when I reported it. I haven't received any produce that was spoiled or past it's prime. In fact, I don't see the weird looking things that they are fond of saying you'll receive. Just normal fruits and veggies and other good stuff. You can skip weeks or pause for I think up to 3 months. I'm not fond of the freezer packs, seems wasteful, but they did just announce that you can set certain parts of your used packaging and freezer packs outside the day of your delivery and they will pick them up which raised my opinion. I only marked down one star due to the cost not being as great as expected. Photo is part of my last shipment that I am sharing with my grown son. This is his portion. No damage and the apples are huge! I've even ordered eggs and they have come undamaged. Also, I am wondering if the issues others are having may be regional in nature. I'm in Michigan and I believe my boxes come from Ohio if that helps anyone?