Worse experience with MMT. A agent named Naziya Tarranum is worse customer service provider.she planned a trip without looking into the customer requirements detail. Later she refused to cooperate and didn't received our calls, when we required her help in between the trip. Initially she was rude and unprofessional during the call. I'll give 1 out of 10 in rating. This will be my last booking from MMT.
We sincerely apologize for your recent experience with MMT and the service provided by Agent Naziya Tarranum. This does not align with our commitment to excellent customer service. Please share your trip details at Head-CS@go-mmt.com so we can investigate and take appropriate actions. Your feedback is invaluable to us. Thanks