Ordered a 3 tier heated airer with cover. Took over 6 weeks to arrive...with no cover. Report issue and was informed they would send the cover separately. Chased 2 weeks later and was told they are out of covers and offered £10 refund. A replacement cover costs £40 and the product is pretty useless without the cover. I requested to replacement cover or return for full refund and have had zero response since. Scam company importing cheap chinese crap. AVOID