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Sonja H.

Contributor Level

Total Points
100

1 Review by Sonja

  • i-Say

2/3/24

Owes me $3.70. Won't let you redeem for less than $5. Will make you do complete surveys then say you aren't qualified to do the survey you already completed. This happened around 50 times straight over the course of months. Brought this up to their support email and they then obviously flagged my account because new surveys I was invited to then automatically said I wasn't qualified when I opened them. Eventually I stopped receiving new survey opportunities altogether so I was obviously unable to earn the measly $1.30 required to be able to redeem the money they STILL owe me. Lied to my face for months via email when in reality they decided they no longer wanted to pay me for quite literally no reason at all. The second latest response I received was, and I quote, "We have been reviewing our clients' research requirements and, unfortunately, your member profile is no longer suitable for our needs. Consequently, your account was terminated, and no other survey invitations have been sent to you. Please also note that we reserve the right to cancel a membership without warning or having to justify the decision afterwards, according to our terms and conditions, which you agreed to when you joined our panel. This decision was made for market research purposes only, and we're sorry if it caused you any inconvenience." AKA "you turned old and we don't care about stealing from women over 26 because they don't matter". The last email last response was a direct contradiction to what they already told me, where they now claim "Your account was deactivated due to a lack of action within the given timeframe. This resulted in the forfeiture of your points, a consequence we deeply regret had to occur." That's a flat out lie, since I logged into my account to check my balance last week, and my balance is 370 points. They can't even keep their own story straight.

I've been speaking to their support email for months, and they have done nothing except blow me off, which is why I'm now publicly shaming them and warning others. In short, Ipsos Isay wasted months of my time, lied to my face about it, STOLE MY MONEY, then deleted my account because I aged out of the demographic they care about. Give me the money you owe me, you. Absolute. Scumbags. Your salaries are being paid by stealing from the poor. Karma is coming for you.

Tip for consumers:
It's a scam. They will steal your money from you.

Products used:
They're not selling product, they're a paid survey site.

Service
Value
Quality

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