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This is a EU based site has a large range of pet products including food, beds, toys etc.
I have bought a variety of things for my dog on different occasions and have been satisfied with the shipping speed, prices and overall quality of the items.
They provide free shipping for orders over a certain amount (varies per country) and it isn't hard to find things to fill up your basket since there are a lot of great offers available.
They also allow you to collect points on your purchases and then exchange those points for a free product to be added to your delivery.
I recommend this site for any pet owner in Europe.
Although the items on this website are cheap, the quality of them is terrible and not worth the money at all!
I paid extra for expedited shipping and yet they still sent a few of my items with standard shipping, then they forgot to send one my items at all. After complaining, the best they could give offer me was a $2 store credit.
Since seeing my negative reviews online, they got in contact with me to offer a full refund for the $16 shipping method, asking me to change my reviews afterwards. I can't believe it takes leaving bad reviews for them to actually do what they were supposed to in the first place!
Tip for consumers:
Do not buy from this website!
Sophie W.'s review of Rosegal earned 3 Very Helpful votes
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Satisfied customer since 2013 for my cats. Less expensive on products sold at veterinarians. I...
Dear Sophie,
Thank you for taking your time to write your review.
Some of the items were back-ordered which have delayed the delivery and the precise shipping time can also be affected by many uncontrolled factors.
We have taken care of your complaint and offered a resolution via the ticket center. Could you please check your Rosegal account and answer to us?
We regret the inconvenience that your experience has caused you.
Yours sincerely,
Rosegal.com Customer Service