It has been over week and I still have not received my hotel confirmation. I have emailed customer service a number of time with no reply. Disgusting company to deal with. DO NOT BOOK THROUGH THEM
I do not believe your company is sorry as you would have responded to one of my many emails if you cared. The only response I get is on this public forum. Shame on your hoteling.com and Trivago. - Mantra even advised me to avoid using this site as they have had many issues before
Hi Sorcha,
I'm sorry for the difficulties. If you wish to speak with our Customer Care team, please do not hesitate to contact us on 001 888 9997710 or email us on OnlineAnswers@hoteling.com and one of my colleagues will be more than happy to assist you. Looking forward to hearing from you.
Best regards,
Kasia
The Hoteling Team