Thumbnail of user soumyam8

Soumya M.

Contributor Level

Total Points
142

1 Review by Soumya

  • Travel House Cafe

10/31/19

Booked Bangkok - Pattaya tour (big mistake of course). Before making payment, they promised me everything I asked for (cruise? Yes, good hotel? Yes, good location? Yes) I was very happy with their response. They sent itinerary without specific details in it and when asked why they said once you make payment you will get all details.
I made payment and oh boy! What is name of hotel? Just before your flight takes off, we will tell you. What is the name of the cruise company? We will tell half hour before cruise.
Seriously, please stay away from this company. Manager never picks up calls and what did I get in the end? No cruise and a hotel which is on the outskirts of Bangkok.
I have attached screenshots of all the promises they made and the way they go about dealing with their customers.
Please stay away! You will end up fighting with them for each and every thing on the itinerary instead of enjoying your tour!
Now they are saying they can pay Rs. 1000 as compensation and it's been 2 months, they are yet to resolve my issue. Pathetic!

Soumya Has Earned 2 Votes

Soumya M.'s review of Travel House Cafe earned 2 Very Helpful votes

Soumya hasn’t received any thanks yous.

Soumya doesn’t have any fans yet.

Soumya isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user harshs22
4/8/19

Travel House Cafe Only takes money never provide best service to the customer Omansu is book my...

Thumbnail of user abhinavs15
4/8/19

Never book any trip from this company only take money but no service is given on time company is...