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Whenever I bought high cost items, it is not recorded. I even canceled order and made sure use the link and reorder my computer from the Lenovo website last year, but the transaction was not added. I claimed missing transaction, and nudged 3 times, but the case closed and I never got paid. And I ordered a coat from Bloomingdales a week ago, and it is not there again. It happens only I purchased over $1000 items. So frustrating, and I can't trust them.
Tip for consumers:
Don’t expect getting cashback when you buy expensive stuffs. Very frustrating
Worst customer service ever. You can't ever cancel the order once you placed. Wrong address or wrong size, no matter what. Whenever I contacted the customer service, the only thing I could hear was "I am sorry, we can't". Such a waste of time and money. Extremely frustrated customer service ever. I would never use the website again.
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This is a complete scam, when you have been waiting for months to finally withdraw your money,...
First off I only have one account and invite alot of my friends and family to join and they all...
Hi There,
Thank you very much for your feedback. The only logical reason for transactions not posting is that something is interfering with the tracking. I would stronly suggest referring to this guide to ensure you are doing everything on your end correctly: https://www.topcashback.com/blog/how-to-maximize-your-topcashback-experience/. In addition, I would also be extra cautious to read the terms and conditions of each merchant, as some merchants specify specific things not to do that could negate cashback. If you need any further clarification, you can always email me directly to promotions@topcashback.com.
Best Wishes,
Dominique