It's a bait and hook deal. They say try it free for 15 days and call to cancel. Well I have found no paperwork I have received. But it's not free to try even. If you keep it. They charge you $200.00 for the "free trail" and to be honest the product is not good. It's regular face cream. I have seen no difference in my skin. I could have had plastic surgery for what changes they got me for.