Havent received the delivery of my product after a month also, have been following up on mails and calls every single day (literally) and their customer service executives tells me to cancell the product as they also dont know how long it will take by their vendor to deliver it. No system for next level of escalation, extremely poor customer service, would never recommend any one to order anything from INFIBEAM, its a wastage of your time, money & efforts.