You read about credit repair and often hear horror stories, this is is NOT IT! Jenna worked diligently to answer all my questions, provided a plethora of resources and feedback on the progress. She was available if I had questions and did a statistics check on the way. I recommend being patient and watch the videos. You didn't get her in 30 days and it won't be repaired in 30 days. Let them work their process and you will see change.