I like shopping rainbow but, I do have an issue with them not providing detailed info about products. Boots I've ordered were suppose to to have been WW but the site doesn't give you dimensions and cust Serv has no idea either. Your site needs to upgrade and provide better info on products specifying dimensions, high stretch, no stretch and etc. And having to pay for return shipping or having to get store credit is not cool. Although a label is provided, shipping is taken from your refund so you're still paying. I usually shop online and because of lack of detailed info, I have to return items. It's pretty much a chance taking experience. To prevent this in the future, you should provide more info about the product because the return process is not a great option in my opinion.