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I originally gave BiCupid 2 stars due to their timely response, however I now receive the same computer generated reply without anybody actually reading my appeal. 1 star.
My original response to their first email:
Ok. Thank you for that.
When you mention uploading identification I was never prompted because I had not made it to that screen yet. I was only on the initial stages of signing up.
Also my autocorrect made an error: Haven't even used the *site yet.
Even though reading many positive reviews about your site, I am a little offended about being suspended from a site I have barely entered. I am a person of high moral character and would never offend anyone. Grappling with being a bisexual man my whole adult life, being excluded from your club for no valid reason is quite insulting. In fact it should be something your business does as a last resort. You are dealing with people that sometimes struggle with their identity and therefore should take more care in suspending somebody that has not even completed your application.
I am in a loving relationship with a beautiful woman and even though we thought this could be something exciting, this has been a sign to not endeavour this on an online platform.
I will be posting this message online as a warning to other people in a similar position. It is more than likely an IT issue however you should take more care excluding people without a valid reason. It could be seen as cruel to a person trying to be included.
As a warning to other subscribers: I had only got to the stage of entering my name, DOB and a beautiful photo of my partner and I before then being told my account was being suspended. Not a nice introduction. Take care.
Regards
ST
Tip for consumers:
They should be ashamed of excluding somebody who has had to face this all their lives. Quite frankly they are in the wrong industry and obviously don’t care as I’m re-sent the same email saying I’ve been suspended over and over again.
It is my mistake for thinking I could find somebody similar through a business not operated by humans.
Scott hasn’t received any votes.
Scott hasn’t received any thanks yous.
Scott doesn’t have any fans yet.
Scott isn’t following anybody yet.
Empty.
When your account is disabled, it may be that your network IP is unstable or abnormal. Our website is always strictly checking for scammers on the website. If you encounter this situation, just upload your identity information for verification, and then you can continue to use the service.