There is no email address or on line support. Calling was a waste of my time. The first representative I talked to could not answer any of my question and then left me on hold for 20 min so I hung up. After calling back and getting to another person I thought my issue was resolved. She told me I would receive an email today which I did. It was the total opposite of what she told me. Its an awful company if something goes wrong with your order. Will never use them again.