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Stacey Q.

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1 Review by Stacey

Solutionreach

  • Solutionreach

“Great Product, Ok Service”
10/16/19

The product Solutioreach offers is great and easy for our patients to use! It's oftentimes extremely difficult to reach customer service and I've experienced long hold times. The product doesn't communicate with our software 100% of the time and they haven't figured out why but it saves me HOURS of call time to have a way for patients to text confirmations/questions.

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Lea C. – Solutionreach Rep

Thanks for the review, Stacey. We know there have been issues with wait times and have been increasing support staff. I hope you see improvements in service.

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