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Stacy D.

1
Level 1 Contributor

Contributor Level

Total Points
363

3 Reviews by Stacy

  • FullBeauty

7/27/20
• Updated review

I ordered (2) shirts in which I kept getting the run around from customer service. I filed a complaint with the BBB and did some research king size is part of full size beauty brands and full beauty brands is part of my apax partners and last yr full size beauty brands filed for bankruptcy and pulled out within a month. Why they won't return a customer's hard earned money. I emailed to get CEO of full sized beauty brand and apax partners and received a call saying both my orders would be cancelled and I wouldn't be charged anything!. Most of the merchandise is coming from China or India. This operation operates like wish and has the same quality as wish. Read the fine print and do some research and you'll come out on top!

Thumbnail of user ericaa16
Magali R. – FullBeauty Rep

Hi Stacy, my name is Corinne; I am a Customer Service Specialist with fullbeauty Brands. We're very sorry for the poor experience you had. If you have filed a BBB complaint, our Executive Communications Department will be in contact through the BBB.

Stay away from these losers
7/10/20
• Previous review

This buisness operates under various names king size direct etc!. These clowns aren't anything but a scam operation, if you need more info about them there located in El Paso tx

  • Westlouis

7/10/20

This is how they get you. See enclosed pics if order is processing they won't cancel the order. I was given so many delivery dates they can't even tell the truth to themselves. All there product comes from China this is the dysfunctional wish. I was told my order was processing but then get a email saying my order is back ordered. It isn't hard to file a civil complaint and luckily for me there corporate HQ is in El Paso tx.

  • KingSize Direct

7/9/20
• Updated review

I received a email 7/9 saying one of my orders wouldn't be available til after 8/22. I called to cancel both my orders woman told me I couldn't cancel any of my orders. I've contacted the BBB and the Ftc to look into this company. Most of there product comes from China there cust Serv is worthless. They order there product from China and if you ask to cancel a order it'll go from back order to processing and they'll refuse to cancel the order. Contact your local BBB office and the Ftc, it isn't hard to proceed with a civil complaint. It's time to get rid of these pos companies:. There corp office is; 500 s Mesa Hills Dr, El Paso tx *******

Total BS!
7/4/20
• Previous review

I ordered 2 shirts on back log email I received informed me and told me it would be shipped on 2 separate dates. NOTHING HAS SHIPPED!. Go elsewhere this place isn't worth the hassle!. Hopefully the refund will go thru faster than the lame excuses you get from customer service

Thumbnail of user corinned9
Magali R. – KingSize Direct Rep

Hello Stacy, my name is Corinne; I am a Customer Service Specialist. Please email me your last name, order number, and zip code to: social.media@fbbrands.com so I can look into this.

Stacy Has Earned 3 Votes

Stacy D.'s review of westlouis.com earned a Very Helpful vote

Stacy D.'s review of KingSize Direct earned a Very Helpful vote

Stacy D.'s review of FullBeauty earned a Very Helpful vote

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