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Received a part that didn't match what I ordered. After about 10 emails over about 3 weeks, they decided to refund my money, minus 20% re-stock fee, and charging me for the return label. I finally contacted my credit card company to dispute the charge. That resolved the problem. It seemed like all I got was a run-around trying to get it resolved. Poor customer service. Will never do business with them again.
Tip for consumers:
Buyer beware. They sent me the wrong item, they all I got was a run-around
Products used:
None from this company
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Hi Stanley- I am sorry to hear that return process didn't go as it should for your most recent order. If the wrong part was delivered, the return fees should absolutely have been waived for you. I would love the chance to look into this for you if you could please contact us at onlinesupport@ autoanything.com with your order number.