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Easy shopping. First time buyer. Bought because of other customer reviews.
I just purchased 2 Twin XL mattress toppers. I own a Pest Control Business since 1997 in TN. I place Multable orders from multable vendors. My Pillow website is very hard to navigate. So, within a 2 hr window I placed a 2nd order because I never recieved a conformation email nor was my credit card charged.
Today I had **4** Toppers arrive. Checked my credit card & sure enough, I had 2 identical $464 charges. Called my pillow. Long story short. Sure, they'll refund my money for the duplicate order, minus
$20 × 2 = $40 for their shipping labels. So much for 100% Money Back Guarantee!
Tip for consumers:
If you order, call it in. Get a Reps Name & a in writing warranty!!
Products used:
Ordered 2 mattress toppers. Turns out I mistakenly placed 2 identical orders within 2hrs of each other. $40 to return 2 of 4.
Stanley S.'s review of MyPillow earned 14 Very Helpful votes
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I appreciate how user friendly the website is to use... Especially allowing for the grow...
