- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Charged $32 for a 2 page fax. 643 pages of nothing sent. Told I would receive refund, never received.
Tip for consumers:
They claimed you can fax in any format. Two page fax from a camera sent 643 pages of nothing. Charged $20. I am a retired law enforcement officer on a fixed income $32 is as lot of money to try throw away.
Products used:
Fax service. Free trial was not free. Charged $12 immediately. Two page fax resulted in $20 charged. First CSR said I would receive full refund. It never happened. Second CSR argued that I did not sign up for free trial and that I sent a 643 page fax. Stole my $32.
Stan hasn’t received any votes.
Stan hasn’t received any thanks yous.
Stan doesn’t have any fans yet.
Stan isn’t following anybody yet.
Empty.
Online and phone customer service is basically non-existent. Unable to cancel billing via phone...
Hello Stan. This is not the experience that we wish you to have. Please feel free to message us at socialsupport@myfax.com with your account details and we would be happy to assist you in reviewing your account.^RA