Starla L.

Your return for order number: *******.

Sorel received my return of shoes got email 12/28/2023- they will refund my money
It is now 1/10/2024 and my bank still has not received the funds- they looked back and have a refund that was rejected and sent back to Sorel because they put in the wrong bank information when they sent the refund so my back sent it back to them- since it didnt match what they had for me-- i explained this to sorel and he said there was nothing he could do for me- that my bank needs to pay me the money. They dont have the money- he disconnected me since he said that we could not come to a conclustion- so SOREL still has my money and is refusing to resubmitt the refund --

Return Summary

Women's Evie II NW Lace Bootie

Style #: *******

Color: Tobacco, Black

Size: 8.5‌

Item Price: $95.91

Qty: 1

Item Subtotal: $95.91

Subtotal: $95.91
Sales Tax: $7.65
Order Total: $103.56
Return Fee / Other Credits: -$6.00
Net Amount Credited: $97.56
Returning to:
Starla Lancaster

Accel - XXXXXXXXXXXX4307: $97.56

I have filed a dispute with my bank and this company, i have contacted BBB..