In accordance with our terms and conditions, we need to verify all of our customers and owners of the card used. We located your account and checked the case once again. As of now, we did not receive the documents we asked for, and you stopped responding to emails sent from us regarding verification (especially as the card used did not belong to you). When verification is finished, we send the cryptocurrency to the wallet belonging to you.
Due to the nature of blockchain (cryptocurrency transactions are not reversible), the purchase transaction cannot be cancelled as it is stated and explained in our terms and conditions.
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In accordance with our terms and conditions, we need to verify all of our customers and owners of the card used. We located your account and checked the case once again. As of now, we did not receive the documents we asked for, and you stopped responding to emails sent from us regarding verification (especially as the card used did not belong to you). When verification is finished, we send the cryptocurrency to the wallet belonging to you.
Due to the nature of blockchain (cryptocurrency transactions are not reversible), the purchase transaction cannot be cancelled as it is stated and explained in our terms and conditions.