DO NOT PURCHASE FROM THIS SITE! I have been trying to return a fake pair of Chanel kids shoes from them and with no success. I have been writing emails back and forth (I have sent more than 8 in total) and now they are telling me to send pictures of the defective item (of which I finally did send seven pictures... twice). It is not even on the return policy that I have to send pictures! This item was slightly dirty, totally the wrong size, the Chanel sign was printed upside down on the left shoe... seriously... if I wanted fakes I could have gone to Chinatown and bought shoes like this for $5! They are just playing games! All I need is a return number to send this product back for a refund... but they have made it so difficult for me... it has been totally frustrating... I am not going to give up on getting my money back! DO NOT BUY FROM THIS SITE... THEY ARE FRADULANT!