This app and service is a big disappointment. If no one picks up your service then you have to reschedule. This happened 3 times in one week for a house cleaning. When I reached out to the company and asked to be let out of my 6 month contract they said it would cost me $99 to cancel. They are the ones that cannot fulfill the service but I will have to pay to cancel. They are not reputable in my opinion. Going to see if I can report to the BBB.