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Stephanie K.

Contributor Level

Total Points
83

1 Review by Stephanie

  • Eat24

5/15/17

I am very discouraged with the amount of care that Eat24 places on their orders. My order was sent to the wrong address due to a miscommunication between Eat24 and the restaurant. Although the driver was helpful, he mentioned that he contacted Eat 24 about the matter. They did not once contact me to apologize or ask me about my order since it was later than the time I had requested it be delivered. I then contacted customer support that could not explain why the order went to the wrong address, but as a token for the inconvenience they sent me a coupon valued at $2... Not much help. They did not once apologize for ask if the order was okay since it was late. Unfortunately I will no longer use their services and will opt to use another company for deliveries from now on.

Stephanie Has Earned 3 Votes

Stephanie K.'s review of Eat24 earned 3 Very Helpful votes

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