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I'm very disappointed with my purchase. Quality is not worth the price was expecting glass not acrylic. Would never recommend this service or product again. Had to pick 1 star I'd rather pick no stars.
Stephanie O.'s review of Fracture Glass Photos earned 25 Very Helpful votes
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I order 4 products of simple photos to be Glass photos. I received 1 decent photo. The other 3...
My beautiful little doggy Roxy died and I wanted a picture of her. Went to fracture pictures and...
We're so sorry for the confusion here, Stephanie, and we're happy to clear things up.
We guarantee that every Fracture print is printed in ink directly onto a sheet of glass. The glass we use is non-tempered pure soda-lime glass, which is very similar to the glass used for a traditional picture frame. You can see the glass being cut and used here: https://youtu.be/0XYujPjLO10?t=27
We have a 100% Happiness Guarantee on every order, and want to make sure that it's looking great when it reaches you. Can you please email us at support@fractureme.com and let us know what the quality issues are with your order?