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I received a damaged driver side headlight in a headlight assembly. They will not replace it. The customer service people continue to tell me how to be a better customer. I just want a headlight that is not broken. I paid them so i am a good customer, they sent damaged merchandise and told me i was a bad customer?!?!?!?!
Find another supplier.
Stephen H.'s review of CARiD earned 2 Very Helpful votes
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CarId has no interesting in assisting customers after they have given them money. Even if you...
DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Stephen,
We are sorry for the situation with the damaged headlight and the negative experience you had.
Please, give us an opportunity to fix the issue and make things right.
I kindly ask you to email me with your order details at jena.ra@carid.com, so I could locate your order in the system and facilitate resolution. I would also like to offer you compensation for the inconveniences.
Looking forward to hear from you.
Sincerely, Voice of Client Department at CARiD