Stephen Y.

Let me say this is based on the online shop I cannot say what the actual store is like and hope they are a better experience. I bought skis online with bindings for a graduation/Christmas/birthday present. I use to ski a lot but had to let that passion go due to new babies and graduate school. My wife encouraged me to buy some skis and pick up my old passion because she is awesome like that. After finding what appeared to be bindings and ski combo that looked like a steal I bought them. Big mistake. After getting skis and a mangled box of bindings I went to the shop to get them attached. The first attempt the bindings did not have brakes. The second attempt the brakes were wrong. The third attempt the bindings were incompatible. After several calls to customer service I never once got an We're sorry or let me make this right. To say that I am disappointed is an understatement. I now have no skis and the season is nearly over. I have to reship the skis now and hope they are competent enough to issue a refund without issue. I cannot stress enough to never order from this company