I needed replacement bins for my Quantum parts storage cabinets. Zoro sold them. In their ad, they were in lots of 5 bins for $5.97/lot. I ordered two lots. I received TWO bins. I sent an email to Zoro but didn't receive a prompt reply, so I called them. That was yesterday. Their rep said that the product description was a "typographical error." They offered let me keep the two bins sent and would refund my money. I replied that I appreciate the offer, but needed the bins. Finally, Zoro agreed to send another eight bins to be in agreement with their advertised listing. The listing is shown below. Additionally, the order was sent FedEx, overnight. I just received them. Zoro sells the storage bins with cabinet for $57. The same thing -- bins with cabinet -- is available at ULINE for $34. I would have gone to ULINE if I needed the complete set, bins AND cabinet, but I didn't need the cabinet. I've ordered from Zoro before and they do ship promptly, and the merchandise is quality, so I trust them. But their prices are high. And now we get a glimpse as to why: They have to "redo" orders and expedite shipping to keep customers. Otherwise, the pricing could likely be more competitive. So here are my take-aways. Zoro is an honest company, and they stock what I need. They want to satisfy customers, but they could do better if they got things right the first time.