Hi everyone. Steve Haase from ThoughtLead here. I'm not sure who the other reviewers are, or why they posted what they did. But they're definitely not our people. I wish I could say that each and every one of our customers had the exact same experience as these reviewers, but the reality is, well, more real (for better and for worse).
Email me at steve [at] thoughtlead [dot] com if you have any questions. Thanks.