Steve M.

This by far has been the worst experience I've had when it comes to using a service. They charge you and then ban you based on some nonsense reason and take your money. They don't even bother telling you that you're banned so you waste time figuring out the issue. (Major red flag) I highly recommend reporting them to Fair Trading if you're in Australia via this link:

https://www.fairtrading.nsw.gov.au/help-centre/online-tools/make-a-complaint

It's funny how these wannabe companies are now the speech police and use this as a reason to steal and embezzle money from their users. (After a few emails I was told that I've used inappropriate language. The message they've referenced is written as professional and as official as it gets which is really funny and another major red flag)

They seem to be using one of the oldest tricks in the book which has become more and more popular among scammers recently. You lose a small amount which makes it not worth your time to follow up on, but it adds up for the scam organisation in this case StarNow. I also recommend issuing a chargeback through your bank. (It might take you a little bit of time but it'll be worth it as it can damage their merchant account reputation and hopefully stop others to fall victim in the long run.)

I spend more time writing this review and opening an account with them than the few bucks I spend on the service but I wouldn't mind spending a grand on an awareness campaign to stop them from scamming more people and ruining the image of tech companies. (For those interested, you can target their domain on most ad platforms and show your awareness campaign ad to every visitor of their website.)

The amounts they take from each person is not significant otherwise it would've been a great case for a class-action lawsuit. (Shows the scam is pretty solid and that they know what they're doing)