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The seats are not made for people over 6 feet. JFK to Bangkok with a stop in Taipei. Bangkok to and from Taipei is regular economy. You do not find out until you arrive at the airport. Uncomfortable and sassy staff even though I paid 3 times as much as the people in economy. Cathay Pacific is much better.
You refused to cancel my order even though I informed you that I would not be able to receive it until after June 15. The order still has not shipped and if I do not get it within 10 days I will not be able to accept it until June 15. I offered to pay additional shipping charges to no avail. It is order #*******. I will write a 1 star Review if nothing is done about this.
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Empty.
A lost luggage has been taking 4 months (from 10/23/2016 to today 02/20/2017)but nobody/no...
Hi Steven,
We understand the importance in getting your refund. We have checked here and the merchant had declined your refund request. For this case, we suggest that you communicate with the seller and continue negotiating about a refund or to have this shipment expedited as the shipper as supplier of the items on our website.
We've also checked here and the shipping deadline or the last day for the seller to ship the item was supposedly on 2017-05-05, however, this was changed since you have filed a refund request. You also chose Epacket as the courier which takes 7-23 days for delivery to your country. Following this time frame, the estimated delivery date could have been on 2017-05-27 however, this was changed as there was a refund request filed. Please get in touch with the merchant for shipping arrangements as the shipper.
We are committed to giving a refund as long as our refund process is followed, in this case, we need the merchant's confirmation for us to apply a refund on this order.
Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Sil
Customer Service Center
DHgate.com