Thumbnail of user stevenn944

Steven N.

Contributor Level

Total Points
80

1 Review by Steven

  • Fanatics

3/8/24

Bought a few hundred dollars of goods. Before I traveled out of town. Upon return I had an issue with a over $ 100 Washington huskies watch. I contacted customer service whom gave me no help at all. They stick to the 30 day return. At least at retail you have more time. Not with these guys. TOTALY BAD CUSTOMER SERVICE. Last order from these guys Ever! :(

Tip for consumers:
DONT BUY FROM FANATICS if you can go elsewhere !!!

Products used:
Shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user erinf11
Nigel P. – Fanatics Rep

Hi Steven N., Thank you for sending in your review. I would like to extend my apology for the difficulties you encountered when reaching out to us for help with your return. This is the experience I want to see for our valued customers. It pleases me to see that you returned the item for a refund using the label I sent. Do not hesitate to get in touch with us if you need help in the future. Sincerely, Stacy

Steven hasn’t received any votes.

Steven hasn’t received any thanks yous.

Steven doesn’t have any fans yet.

Steven isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user scottn1165
4/25/24

Worst customer experience I've ever had. I usually spend $500-$1,000 a year on the site. That...

Thumbnail of user jasonh1335
4/23/24

Absolutely a joke of customer service. I ordered an oversized item that was time sensitive to an...