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steven s.

Contributor Level

Total Points
81

1 Review by steven

  • FareGeek

6/14/18

Sent to this site from momondo.com where 2 international tickets were booked and confirmed about 30 hours ago. Til now there are NO TICKETS. They have said, give us another 24 hours! These are legs of an international flight. They were able to ticket and charge one leg, but the trip is worthless without the otther leg. This is after calling them of and on for the last 12 hours. I don't know why they operate like this, confirm booking, but do not issue ticket. STAY AWAY!

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CustomerExperienceTeam F. – FareGeek Rep

Dear Steven, we apologize for the inconvenience caused to you and regret if our services did not meet your expectations. While we tried to look up your reservation, we couldn’t locate your booking details. May we please request you to kindly share your confirmation number, booking ID, email & contact number so that we can investigate and have the reported issue/s addressed on priority. Regards, Customer service Team Faregeek.com

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