steve p.

At one time I did buy my tea from Adagio. However, I got one great big lesson from Adagio. First, they have one of the slowest delivery times of any company I have done business with. Number 2. Their teas are simply not that good and their selection is less than many other tea companies. On two different occasion I received tea that tasted way off, as if they had spoiled and were rotting. Number 3. They don't give a crap about their customers or their concerns. They will do everything they can not to refund your money and keep it! If you say refund, they think you have a problem and they respond with, "We will send you another order of the tea you no longer want anything to do with. These are people that do not give a red rats rear about you or your satisfaction with their products. My very best advice is to take your very hard-earned money to someone else before you find out just what I am writing about the hard way. Please! These are not good people to do business with. You have been warned! 4/30/22. Placed an order with Adagio Tea on the 21st of April. It is now the 30th of April and no tea delivery as of yet. Checked shipping info and found that my order will not be delivered until the 2nd of May if they do not decide to delay my order any further. I e-mailed Adagio Tea in order to find out just what is going on and to request a return label and refund for a product that I no longer wanted because I am tired of sitting on my butt waiting for Adagio to get off of theirs. What I got was a form notice stating that I should go to, and check with my local post office in order to find my package. Thanks for nothing Adagio Tea. They have now dumped their responsibility to ensure that my order is received in a timely manner off and onto me. I will be updating this review as things worsen. Eleven days in order to receive an order of tea that may or may not arrive at all. It should have taken only about five days to ship to Denver Co. These people are absolutely useless. 5/4/22. Today is the fourteenth day of waiting for my order from Adagio Tea. FedEx has no schedule for future delivery date and info I found states that Adagio Tea chose the slowest posable delivery path available from FedEx. Thanks for nothing Adagio tea. This is what Adagio Tea is known for. Slow delivery and don't give a crap about their customers. I told Adagio tea to cancel order over five days ago and that has not been done. How long do you think it will be before I see my package and just how long will it take to receive a refund, which they will not do. The slowness is all FedEx. And this is why I choose not to use FedEx for any reason. They are the worst!