Steve R.

As a seller I accidentally listed my tickets for the wrong price. I realized immediately the mistake I made and tried to change the price. Before I could change the price someone had already purchased tickets. I had listed the tickets for $20 instead of $200. When I contacted customer service they did absolutely nothing to remedy the situation. Trying to sell on TicketsNow cost me nearly a loss of $800. I tried speaking to supervisors and working my way up the chain and not a single person was willing to work with me. They advised it's too late because the buyer already got the tickets and they couldn't tell the customer it was a mistake in the listing. They offered me absolutely nothing other than telling me I could purchase more tickets for the event on their site. Offering to sell me more tickets doesn't really seem like a viable solution to someone that was trying to sell their tickets to begin with. Once I am paid the money from the sale I will never use this site again.