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Subodh A.

Contributor Level

Total Points
81

1 Review by Subodh

  • DoFasting

8/11/23

My credit card account is charged for the services provided to some third party I am not aware of. When fraud is reported to DoFasting customer service, they are delaying cancellations and refunds. No phone support. The customer service keeps changing and keep on getting mail that within 48 hours it will be addressed. Case Assigned to Supervisor but without addressing comes back to juniors. I have to connect with my Credit Card Company to get the refund and charge back. I had already removed all credit card and banking information from PayPal as it appears that the user details were compromised. It is horrible customer service

Value
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