This is the first time using https://www.prodrinkingfountains.com/. We purchased the wrong sink and Marianne was able to help us find multiple solutions we needed to either exchange the sink or ideas on how to use the current sink. She went above and beyond my expectations. I'm so grateful! In the end, we are happy with the product and decided to keep the sink we ordered originally. We didn't need to go down the route of return. Thank you, Marianne!