This was a simple order. The delivery person placed my order with the restaurant because they don't have a machine like Grub Hub uses. I ordered a pizza and a Shrimp Parmigiana dinner. The delivery person told the restaurant it was a Shrimp Parmigiana Hero! The restaurant asked him if he was sure it was a hero (because I get the dinner all the time) and he said he was sure it was a hero. WRONG! On top of that, I was charged the much higher price for the dinner, not for a hero. When I complained all Postmates did was give me a $6 and change POSTMATES CREDIT! If they can't get one simple order correct, and I've paid a big difference, why would I use them again? Plus the service charges are ridiculous. BUYER BEWARE! If you value your money and want to get what you order, steer clear of Postmates!
Hi Sue! We are sorry to hear about the problems you are experiencing. Please feel free to DM us here is you still need assistance. We will be happy to attempt to help you with this issue.