I can't believe the way they conduct business. I am waiting over one month for my order and when I said let's just cancel and get refund I was told it would take 2 to 3 weeks for that to happen! It will be a race to see what happens first... my order or my refund! What a joke! I cannot in good conscience recommend this company to anyone and will never use again. Besides you cannot reach by phone, only e-mails. Seriously?!
Dear sue r.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you refer first? I will investigate this case again.
We can do nothing for you without any order information.
You can also contact us directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team