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I had booked air ticket GDL to NY, I paid online, I received a booking confirmation mail but when I reached at airline gate they said we don't have booked ticket for you by CheapOair, I was shocked it was 11:15 in the evening I purchased an other ticked & reached NY, I called up them on helpline & got a mail that your ticket is canceled & we'll refund you if we have charged any amount, an other mail I received where they said that they have not charged any amount from my card detail, Where my bank statement showing that CheapOair have charged USD 303, I sent them bank statement, now they are NOT RESPONDING...
Sunil B.'s review of CheapOair earned 2 Very Helpful votes
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We are very sorry for the inconvenience Sunil experienced. He had a last minute booking and we have a credit card verification process that we go through. The reservation was from India using a credit card that didn't match his name, or phone number, or email, and travel was out of GDL the bank could not verify nor would they authorize the transaction. We did forward an email to the customer to contact us, but he never did. We take precaution when bookings look suspcious, and this is to protect our customers from fraudulent bookings.